Terms and Conditions

1. Introduction

DataCom Network Services Inc. (“DataCom”, “DataCom Online Services”, the “Website”, “we”, “us”, or “our”) provides information, products, and services through this Website subject to these Terms and Conditions, our Privacy Policy, Shipping Policy, Return and Refund Policy, and any other applicable policies, notices, or terms that may apply to specific sections, products, or services offered by DataCom.

By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Information on the Website

While every effort is made to ensure that information published on this Website is accurate and current, DataCom and its content providers make no representations or warranties, express or implied, regarding the accuracy, completeness, reliability, availability, or suitability of any information, opinions, data, graphics, or other content appearing on the Website.

Information provided on this Website is for informational purposes only and should not be construed as professional, legal, financial, or technical advice unless expressly stated otherwise.

DataCom reserves the right to modify, suspend, discontinue, or remove any content, product, service, or feature at any time without notice.

If you discover an error or omission, please contact us.

3. Intellectual Property and Trademarks

The trademarks, logos, service marks, trade names, graphics, and other intellectual property displayed on this Website are the property of DataCom or their respective owners.

Nothing contained on this Website shall be construed as granting any license or right to use any trademark, logo, or copyrighted material without the prior written permission of DataCom or the applicable rights holder.

All third-party trademarks, logos, and brand names remain the property of their respective owners.

4. External Links

This Website may contain links to third-party websites for your convenience and reference.

DataCom has no control over the content, availability, or privacy practices of external websites and accepts no responsibility for them. The inclusion of any external link does not imply endorsement by DataCom.

Your use of any external website is entirely at your own risk and subject to that website’s own terms and policies.

No website may create a hyperlink to the DataCom Website without prior written permission, except for ordinary non-commercial linking that does not imply endorsement or affiliation.

5. User Submissions and Communications

Visitors may contact DataCom through contact forms, support requests, service inquiries, product reviews, or other communication methods provided on the Website.

By submitting information, comments, suggestions, photographs, or other material, you confirm that:

  • you own or have permission to submit such material;
  • the material does not infringe upon the rights of any third party;
  • the material is not unlawful, defamatory, abusive, obscene, or otherwise objectionable; and
  • the material does not contain malicious software or harmful code.

DataCom reserves the right, but not the obligation, to remove, refuse, edit, or disregard any submitted material at its sole discretion.

6. Acceptable Use

You agree not to use the Website or any DataCom service to:

  • violate any applicable law or regulation;
  • transmit unlawful, defamatory, abusive, threatening, harassing, obscene, or offensive material;
  • upload malicious software, viruses, or harmful code;
  • interfere with the operation, security, or integrity of the Website or associated systems;
  • attempt unauthorized access to any DataCom system, network, or customer environment;
  • engage in unsolicited commercial activities, spam, or abusive conduct.

You agree to indemnify and hold harmless DataCom from any claims, damages, liabilities, or expenses arising from your misuse of the Website or any related service.

7. Products and eCommerce

DataCom may offer products, software, services, subscriptions, or other items for sale through this Website.

Orders placed through this Website are subject to product availability, pricing verification, and acceptance by DataCom.

DataCom reserves the right to refuse, cancel, or limit any order at its sole discretion.

Payments are processed through third-party payment processors and may be subject to additional terms, fees, or restrictions imposed by those providers.

International orders may be subject to import restrictions, customs duties, taxes, shipping limitations, or restrictions on certain technologies and products.

Additional information concerning shipping, returns, refunds, and restricted products is available within the applicable Website policies.

8. Managed Services and Technical Services

DataCom may provide managed services, consulting, remote support, hosting, cloud services, monitoring, network services, cybersecurity services, domain registration, or other technical services.

Unless expressly stated in a separate written agreement, all services are provided on a commercially reasonable efforts basis.

DataCom does not guarantee uninterrupted service availability and shall not be responsible for delays, interruptions, failures, outages, or service degradation resulting from:

  • Internet service providers;
  • telecommunications carriers;
  • power failures;
  • equipment failures;
  • software defects;
  • cyber attacks;
  • acts of God;
  • third-party providers; or
  • circumstances beyond DataCom’s reasonable control.

Customers remain responsible for maintaining appropriate backups of their systems and data unless backup services are specifically included as part of a written service agreement.

9. Third-Party Services

Products and services provided by third parties, including software vendors, cloud providers, registrars, payment processors, and telecommunications providers, remain subject to the terms and conditions of those third parties.

DataCom shall not be responsible for the actions, omissions, failures, pricing changes, service interruptions, or policy changes of third-party providers.

10. Warranties

The Website and all information, products, and services provided through it are offered on an “as is” and “as available” basis.

DataCom makes no warranties, representations, or guarantees, express or implied, regarding the Website, products, services, availability, operation, security, or suitability for a particular purpose.

11. Limitation of Liability

DataCom shall not be liable for any loss, liability, damages, costs, expenses, personal injury, business interruption, loss of profits, loss of revenue, loss of data, or consequential damages arising directly or indirectly from:

  • access to or use of the Website;
  • reliance on information obtained through the Website;
  • delays, inaccuracies, omissions, interruptions, or errors in any content or service;
  • temporary or permanent unavailability of any service;
  • failures involving third-party products or services;
  • security incidents, cyber attacks, or unauthorized access; or
  • the performance or non-performance of managed or technical services.

Your use of the Website and any services is entirely at your own risk.

12. Use of the Website

DataCom makes no representation that information contained on this Website is appropriate or available for use outside Canada.

By accessing this Website, you represent that you are legally entitled to do so and agree to comply with all applicable local laws and regulations.

13. General

13.1 Entire Agreement

These Terms and Conditions constitute the entire agreement between you and DataCom regarding your use of the Website and supersede all prior agreements or understandings relating to such use.

13.2 Modifications

DataCom may modify these Terms and Conditions at any time without prior notice. Continued use of the Website following any changes constitutes acceptance of those changes.

13.3 Conflict

Where any conflict exists between these Terms and Conditions and any specific terms applicable to a particular product or service, the specific terms shall prevail.

13.4 Waiver

No waiver by DataCom of any right or provision shall constitute a continuing waiver of such right or provision.

13.5 Assignment

DataCom may assign or transfer its rights and obligations under these Terms and Conditions without notice.

13.6 Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13.7 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.

You agree to submit to the exclusive jurisdiction of the courts of Ontario and Canada in respect of any dispute arising from the use of this Website or any related products or services.

13.8 Questions and Contact Information

If you have questions regarding these Terms and Conditions or any related policy, please contact DataCom using the online contact form or by mail at:

DataCom Network Services Inc.
PO Box 332 Stn Main
Cornwall, Ontario K6H 5T1

14. Updates to these Terms and Conditions

Any changes to these Terms and Conditions will be posted on this page and will supersede previous versions.

The DataCom Terms and Conditions were last updated on June 27, 2026.