Built on Experience
DataCom provides IT, networking, telecommunications, security, Internet and project management services spanning decades and disciplines.
Our experience ranges from traditional business systems to today’s network infrastructure, virtualization, cloud computing and cybersecurity.
Network and Internet Infrastructure
From small office networks to complex enterprise environments, we design, configure, maintain and troubleshoot business networks, Internet connectivity and carrier infrastructure.
- Wired & wireless networking
- Switching technologies
- Routing protocols
- IPv4 & IPv6
- Network segmentation
- DNS infrastructure
- Virtual Private Networks (VPNs)
- Network tunneling technologies
- Routing security (RPKI & IRR)
- Enterprise network environments
- Internet connectivity
- Carrier WAN services
- Firewalls
- Redundancy & high availability
- Network monitoring & logging
- IP address space management
- IP address migrations
- Internet number resource management
Servers and Virtualization
We deploy and manage physical and virtual servers, Linux and Windows systems, virtualization platforms, enterprise storage, high-availability clusters and backup infrastructure.
- Operating systems (Linux & Windows)
- Physical server infrastructure
- Virtualization platforms
- Server administration
- Deployment & configuration
- High availability & clustering
- Power management (UPS)
- Storage systems
- Backup & recovery
- System monitoring
- Server migrations
- Carrier WAN services
- Operating system upgrades
- Compute, network & storage integration
Telecommunications
Decades of telecommunications experience encompass business telephone systems, PBX, VoIP, call centre technologies, carrier services and legacy-to-modern platform integration.
- Call centre technologies
- PBX and key systems
- Voice over IP (VoIP)
- ACD & call routing
- IVR & voice prompt production
- Recorded announcement systems
- Carrier trunking technologies
- Voice messaging systems
- Predictive dialers
- System upgrades and migrations
- Circuit provisioning
- PRI & ISDN technologies
- DID management & configuration
- Number porting
- Toll-free provisioning
- Legacy integration
- Carrier-level disaster/recovery arrangement
Security and Alarm Systems
DataCom supports commercial and residential alarm systems, central station monitoring, access control, security management platforms and monitoring infrastructure.
- Central station monitoring systems
- Security management platforms
- Access control management systems
- Alarm monitoring & automation
- Alarm signal processing
- Security system integration
- Monitoring databases
- Reporting & event management
- Monitoring centre communications
- Disaster recovery & continuity
- Platform upgrades & migrations
Cybersecurity
Cybersecurity is integral to our network and system designs, incorporating threat detection, intrusion prevention, vulnerability management, data protection and incident response.
- IDS/IPS
- DNS security
- Endpoint security
- Security assessments
- Malware protection
- Incident response & recovery
- Security hardening
- Identity & access management
- Risk analysis
- Email & SPAM security
- Log analysis
- Data protection
- Encryption
- Vulnerability management
- Threat detection & monitoring
- Security standards & compliance
Cloud and Hosted Infrastructure
We design, deploy and manage cloud and hosted infrastructure, including virtual servers, VPS management, hybrid environments, cloud storage and disaster recovery solutions.
- Cloud servers
- Virtual Private Server (VPS) management
- Hybrid environments
- Virtual machines
- Containerized infrastructure
- Cloud-to-premises connectivity
- Multi-site connectivity
- Hosted network infrastructure
- Infrastructure monitoring & alerting
- Cloud & hosted storage
- Off-site backup & recovery
- Disaster recovery & business continuity
- Data replication
- Geographic redundancy
- High availability
- Centralized logging
- Certificate & trust management
- Multi-system integration
Web and Internet Technologies
From Internet service provider operations to modern web technologies, our experience includes web hosting, DNS and email infrastructure, website development and eCommerce.
- Internet Service Provider (ISP) operations
- Web hosting
- Domain & registry management
- Web development
- DNS services
- Email infrastructure & security
- Certificate management
- Web servers
- Reverse proxying
- Content management systems (CMS)
- eCommerce systems
- Web caching & performance
- Web & hosting management platforms
- Application Programming Interface (API) integration
Business and Operational Systems
Business applications, databases, service management, billing, workforce scheduling, reporting, analytics and AI integration form part of DataCom’s operational systems experience.
- Database systems
- Ticketing & service management
- Billing systems
- Workforce management
- Scheduling
- Reporting & analytics
- AI tools & integration
Project and Change Management
DataCom manages IT and telecommunications projects, coordinating vendors, carriers, system upgrades, migrations and infrastructure changes across legacy and modern environments.
- Project management
- Change management & control
- Moves, migrations & cutovers
- Technical documentation
- Implementation planning
- Vendor & carrier coordination
- Testing & validation
- Business continuity planning
- Incident review & root cause analysis
Generations of Technology
Our experience spans generations of technology, from established legacy systems still in service to today’s network, cloud and Internet infrastructure.
We understand that newer technology does not always replace what came before, and can help integrate and maintain hybrid environments as requirements evolve.
Technology has changed enormously since DataCom began in 1984. Our knowledge continues to evolve and grow with it.
Ready when you are.