DataCom Privacy Policy

Who We Are

This website, https://www.datacom.ca is owned and operated by DataCom Network Services Inc., a privately held Canadian corporation, located in Cornwall Ontario Canada.

The Information We Collect

Site Visits

When visiting www.datacom.ca you can do so anonymously. When you do so, we only collect meta data such as your IP address, the date and time of your visit, which pages you accessed, your browser agent and version.

Contact Form

When contacting DataCom using our Contact Form we collect additional information such as your name, your email address, along with the subject and contents of the message. We use that information to reply or to contact the sender. Once submitted, the contact information and message is delivered to DataCom and once received is subject to DataCom’s Terms & Conditions and internal policies.

Account Login

If you are a DataCom subscriber, you may also have an account login. Additional information such as name, address, phone number, etc. is also collected in order to setup an account. Having such an account is subject to DataCom’s Terms & Conditions.

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen option cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Additional cookies that contain no sensitive information, may also be used to help you navigate the website and facilitate the processing of online orders and payments.

eCommerce

The DataCom website has e-commerce functionality which in turn allows us to process customer orders and accept payments through our 3rd party payment processor PayPal. When processing payments, some of your data will be passed on to PayPal, including information required to process or support the payment, such as the purchase total, the tax collected, and other pertinent billing information. Please review the PayPal Privacy Statement for additional information on its privacy policy.

Embedded Content

Articles on this site may include embedded content (e.g. videos, images, articles, RSS feeds, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Information collected from the DataCom website is aggregated internally to measure the number of visits, country of origin, domain information, average time spent on the site, pages viewed, etc. We use this information to measure the use of our site and to improve the content offered.

Data Sharing

DataCom does not share any user data with anyone other than what is stated within this Privacy Policy.

This website uses a CMS (Content Management System) and is subject to its Terms of Use.

Data Retention

The DataCom website raw meta data is archived and retained for 4 weeks.

The DataCom website generated statistics is kept for one year and is not available to the general public.

If you submit a contact form message, the message and its metadata are retained indefinitely and is subject to DataCom’s internal policies.

Information for subscribers with an account is stored in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your Rights Over Your Data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Data Screening

Visitor contact form messages are checked for spam using Google’s reCAPTCHA v3 service and is subject to Google’s Privacy Policy and Terms of Service.

Data Security

We have implemented physical, electronic, and managerial procedures designed to help prevent unauthorized access, to maintain data security, and to use correctly the information collected. These safeguards vary based on the sensitivity of the information. Although we have implemented appropriate measures to safeguard against unauthorized access or disclosures of information, we cannot assure you that information will never be disclosed, altered or destroyed in a manner that is inconsistent with this Privacy Policy.

Contact Information

Should you require additional information about DataCom’s Privacy Policy, please contact DataCom using our online Contact Form, or at the following address:

DataCom Network Services Inc.
PO Box 332
Cornwall, Ontario K6H 5T1

Updates to Privacy Policy

Any changes to the DataCom Privacy Policy will be posted here and will supersede all previous changes. For material changes, DataCom customers and subscribers will be contacted directly. We encourage you to periodically check back and review this policy so that you always will know what information we collect, how we use it, and with whom we share it.

The DataCom Privacy Policy was last updated on November 20, 2019.