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Call Auditing

DataCom can quickly and accurately audit your telecom invoices. Our auditors utilize advanced software, OCR (optical character recognition) technology, and some of the best time tested methods coupled with our in-house developed telecom auditing "best practices".

By combining technology and industry best practices we're able to quickly and accurately find billing errors, out of date inventory, incorrectly applied tariff's and numerous other mistakes on carrier invoices.

DataCom brings to the audit process an experienced team of telecom auditors who review and analyze all of the invoices, contracts and CSR (customer service record) data. DataCom also brings to the table our experienced engineers who work daily with some of the newest technologies available on the market. This results in a comprehensive telecom audit which includes:

✓ A validated inventory of all telecom and wireless services, and if required, a site survey to physically validate circuits or trunks.

✓ Recomendations for optimizing current network services by eliminating services or upgrading to newer technologies such as: MPLS, SIP Trunking, Ethernet over Copper.

✓ Evaluation of existing contracts. We benchmark your contracted pricing to ensure all network costs are in line with current tariff's, promotions for like sized enterprises.

For more information on our Call Auditing solutions, please contact DataCom.