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Call Accounting

A Call Accounting System is a telecommunications software or hardware application that captures, records, and costs telephone usage events.

Often a company's telephone system is an untapped resource for both savings and making money.

Call accounting systems detect outbound and inbound calls, call transfers, call routing, abandoned calls, and other activities.

If your business needs general employee/department productivity management, telephone management tools, employee performance evaluation, abuse detection, revenue generation, or cost recovery, then you should consider using a Call Accounting System setup and managed by DataCom for access to this valuable information.

For more information on our Call Accounting solutions, please contact DataCom.